Over the past 10 years, we have worked with the active holiday company, Neilson, who were owned by Thomas Cook until they bought themselves out.
No-one does summer adventure holidays better than Neilson. They design and deliver every single dimension of the customer experience. A Neilson summer holiday is a premium experience for adventurous, premium families. Neilson also has a profitable winter holiday business.
Neilson had promoted key individual managers to a widened board of directors. All were expert in their individual fields, such as operations and customer service, but none had been on a board before. The business needed to help the new Executive board to develop its strategic leadership skills at a pace to guarantee the success of the newly-formed team.